Home Support

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Whether your PC has stopped working completely, has become slow and frustrating to use, or is in need of upgrading, then we have the in-house expertise to help you. At your Home, on the phone or via our remote access system we offer a free evaluation.

We can help you choose the right broadband provider for your needs and install the relevant equipment to help you enjoy fast internet browsing. We will install, configure and maintain your home network to connect multiple devices to your broadband connection and enable you to share files. We will ensure that your wireless Internet connection is secure and that your children are protected from adult sites.

Some of the common problems we can help you with:-

  • Start-up and shut-down problems
  • Slow performance
  • System crashes
  • Motherboard replacements
  • Hard Drive replacements
  • Memory upgrade
  • Windows upgrade
  • Problems connecting to a printer
  • Data retrieval and back-up
  • Operating system re-install
  • Software installation and updates

We can help you get all of your important data backed up so that should a virus corrupt all your data or you loose your laptop, all your data will still be safe.

We can recover lost or corrupted files from your PC, USB or external hard drive.

Computer virus damage can range from the merely frustrating to severe damage to your  software or unauthorized access to your personal details.We can scan your computer for any signs of a virus or malicious software and remove the threat.

Some of the signs that your computer may be infected are:

  • Running slow
  • Slow to start-up or shut-down
  • Unwanted pop-ups or adverts displayed
  • Lost files
  • Unusual program messages
  • Frequent system crashes

We can provide training for a wide range of software products including the Microsoft Office suite of products (Excel, PowerPoint, Word, Access, Publisher and Outlook), Microsoft Windows, Apple OS X systems and much more. We can provide private tuition to guide you through the ECDL (European Computer Driving Licence) syllabus.

Our training is provided one-on-one in the comfort of your own home and using your computer systems, and will be as fast or slow paced as is required to ensure that you gain the most from your training sessions. Concise training notes are provided and will cover the topics covered.